Support

Collect special tokens during your runs. Each skin requires a specific type and number of tokens. Once you've collected enough, the skin will automatically become available in the Skins menu.

Try closing other apps running in the background to free up memory. Make sure your device's OS is up to date. Rex Run is optimised for most modern smartphones, but very old or low-end devices may experience reduced performance.

Yes! Rex Run can be played entirely offline. An internet connection is only needed if you choose to watch optional reward ads.

Please email us at support@rexrunapp.com with a description of the issue, your device model, OS version, and if possible, a screenshot. This helps us track down and fix the problem quickly.

Game progress is currently saved locally on your device. If you uninstall the app, your progress will be lost. We recommend keeping the app installed to preserve your scores and unlocked skins.

Rex Run only shows ads when you choose to watch them (e.g., for rewards). Ad personalisation consent is requested the first time you interact with an ad placement. You can reset your ad preferences through your device's advertising settings at any time.